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F. A. Q
FAQ's
About “Design A Better Home”
“Design a better home” is the easiest way to make your dreams true. We provide full access to the best interior designers from around the country.We will assist you with design ideas following your style and we will provide you with a full design for your new spaces.
Our interior designers are professionals from across the United Arab Emirates, with years of experience in the region. Are you interested in joining our fantastic design team? Apply at careers@designabetterhome.com.
We have three packages – Premium, Luxe and VIP. You’ll find details of the packages in our Package Section. Pick the one that best suits your requirements.
At “Design a better home”, we don’t just design your home; we take care of your ideas, taste and needs.Depending on the Package the products featured in your design will be included on a detailed shopping list.
The design delivery will depend on the ‘Package’ you choose. Details of this is mentioned in our ‘Package Page’. However if you are in a hurry, we can always make an exception. You can speak with your assigned designer to expedite the process.
Once we receive your questionnaire, photos of your room, payment and dimensions you will receive your Design within 2-4 weeks. VIP Packages can take longer due to delivery services.
Purchasing Information is listed on each final design report.
“Design a better home” is a design consultation service, we provide you with a shopping list with shop details and indicative prices. The client is responsable of purchasing the desired items.
Yes! You can absolutely decorate your entire home! We have a number of customers who have done this – just be sure to order as many rooms as you need when doing the checkout!
How does it work?
It’s very easy, start with these simple steps! Choose the Plan that best suits your needs, you can do it here. You will receive an email with a survey, by answering a few simple questions (e.g. inspiration photos, budget, colours you like and dislike, etc…) we will be able to start your project and understand what you are looking for.
Once you purchase the Plan you need and complete the survey, the party begins!
Once you have your plan, you will receive an email with the steps to follow.
The first step is to fill in the survey you will find in your email, where we will give you instructions on how to upload photos, tell us about the styles you like and share with us how you want the space of your dreams to be. If you prefer to talk in person, you can schedule a call with your designer, you can also give us the information by Whatsapp.
In the first proposal, we will offer you the first ideas and sketches, you will receive it within 5-7 working days after the purchase of your Plan, and after you have shared with us the information indicated in the survey.
After Twe receive your comments on the first proposal, we will continue the design process developing all the extra materials to provide you with the final design that best suits your needs.
That’s it!
If you purchase the LUXE or VIP packages, we fill your shopping list with all the products for your project, provide you with all the links and practical alternatives. Choose what you want to buy and do it at your own pace.
We will review and use the information from the form/surveys and anything you have included to understand your style and personal space before we begin the design. We will also ask you to send us photos that inspire you, to help us understand your vision.
We strongly believe in the power of communication and feedback as a tool, to that end you can schedule a chat with your designer to discuss your needs, style preferences and vision for your space.
On our project survey we will ask you to choose the types of products you will need in your space and to give us a minimum and maximum budget for your space. We will also ask you for budget flexibility, so your designer will know what products to offer you in order to stay within your budget. And get the space you want.
Once you have purchased your Plan, you are ready to go! You will receive an email with the steps to follow, fill in the form/survey, send us the photos and/or plan of your space and your suggested references if you have any. We’ll get to work and in 5-7 working days you’ll have your first proposal ready.
We offer you three interior design plans for a fixed price per space.
PREMIUM Plan
This plan is recommended to understand the possibilities of your space and get an snapshot of how it would look like base on your likes and style.
It includes the layout plans, illustrations, selection of everything necessary to complete the design (lamps, cushions, furniture, curtains, carpets, decorative accessories, wall colour, wallpaper…).
It DOES NOT include shopping list with all the products in the project, as this package is more intended to be a showcase of the possibilities of your space.
LUXE Plan
We recommend this package for clients who wants to get their dreamt design and be able to translate this design into materiality in a matter of days.
It includes the layout plans, illustrations, 3D Visuals, selection of everything necessary to complete the design (lamps, cushions, furniture, curtains, carpets, decorative accessories, wall colour, wallpaper…).
Shopping list with Local vendors in the UAE is included in this package.
VIP Plan
We recommend this plans to those that do not want any headache, it includes all the benefits of Premium Plan, plus a VIP service where we will organize the deliveries and be ready at your home to organize all fit out.
“Design a better home” can help you with the listed rooms of your home!
Bedroom
Living room
Dinning room
Office
Children’s playroom
Study
For all these rooms you can choose any of the two plans. If you need help with a commercial space or any other room such us kitchens or toilets, send us an email to admin@designabetterhome.com and we can discuss the options.
No, it is not compulsory, but it is very useful for us to get to know you better. Don’t be overwhelmed by the test, it’s fun! If you’re up for it, you can do it here.
Terms & Warranty
Once you buy your plan it will never expire! (We know it’s awesome). Whichever plan you buy, your credit will remain available until you’re ready to use it. We don’t force you to start right away either, so if you buy today and want to start your design several months later it’s no problem.
Because we want to offer you a lot of flexibility in redeeming your design, we don’t offer refunds for an unused design pack, just know that you can use it whenever you want
If you’re not happy, neither are we! We work very hard to make sure your experience at “Design a better home” is extraordinary. And that’s why we offer you the “Design a better home” Guarantee.
We know that hiring an interior designer you don’t know online can be a little stressful. We pride ourselves on having a team of professional designers at “Design a better home”, and offer you an amazing online experience. That said, if we don’t get the job done well enough (it can happen, but rarely has it happened to us) or you feel we can’t meet your needs, we guarantee you’ll be happy.
We want to get it right! Take a look and see how our guarantee works:
If after the first idea phase, you get the feeling that your designer didn’t get your idea, we’ll find you another designer to start from scratch (we know we have someone perfect for you). Since your designer starts working on the second phase of the project 24 hours after your feedback, it would be very helpful if you let us know within that time frame, so he/she doesn’t have to do extra work (everyone hates that).
We recommend that you let us know if you are unhappy with your design process: the sooner the better. We will resolve any doubts and make sure that your dream home becomes a reality.
We offer three types of plans to suit your specific needs.
You can always upgrade to the Plan at any time during the design process, let us know and we will send you a new quotation.
We want to give you a final design worthy of Instagram, so during the design process, you can make as many revisions as you want.
However, sometimes there are small details that you are not clear about, don’t worry, ask us for help! We want to make you happy. We will always be ready to answer your questions, so that your space looks exactly how you dreamed it would.
For your convenience, we offer two secure payment methods that guarantee your confidentiality with us:
Credit/Debit Card
PayPal
Give us as much or as little feedback as you like, it’s up to you how involved you want to be in the design process. We have built “Design a better home”so that even if you have no idea what fabric to choose for a cushion, you can live in a beautiful space.
Once you have purchased the Design Plan and officially start working on your project, within 5-7 working days of purchasing your project, we will deliver the first ideas and sketches of the overall design with the product selection. Feedback at this stage is optional, however, we know this is an effective way to ensure we are on the right track from the start.
If the first proposal doesn’t suit you, we will create a new proposal upon receipt of your feedback. Once we’re clear and you’re happy with your proposal, you’ll get your final design.